Terms and Conditions

Last Updated: November 15, 2025

1. Introduction and Acceptance

These Terms and Conditions (the "Terms") establish the legal agreement between you and Flashorts AI ("we", "us", "our", or "Flashorts AI") governing your access to and use of our video creation platform, including our websites, web applications, mobile applications, products, and services (collectively, the "Services"). The terms "User", "you", "your" refer to any individual or entity that accesses or uses our Services.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. You may not access or use the Services if you are not at least 13 years of age. Users under 18 must have parental or legal guardian consent to use the Services.

If we become aware that a user under 13 has created an account or used our Services, we reserve the right to terminate such account and remove any associated content. Any disputes relating to these Terms or the Services shall be resolved through the dispute resolution procedures outlined in Section 15 of these Terms.

If you do not agree with any provision of these Terms, you must not access or use the Services.

2. User Content, Generated Content, and AI-Generated Output

2.1 Definitions

"User Content" means any information, data, text, images, photos, videos, audio files, comments, documents, or other materials that you provide, upload, or make available to Flashorts AI in connection with your use of the Services.

"Generated Content" refers to any content created, generated, or produced by the Services based on your User Content or through the use of our platform's features and functionalities.

"AI-Generated Output" means content created using our artificial intelligence services, including but not limited to text, images, graphics, audio, music, videos, and other materials generated through machine learning algorithms and AI technologies.

2.2 Content Usage

You may access and use various types of content that we make available through the Services, including stock images, audio clips, video templates, and other media assets. By using our Services and AI features, you can create, modify, and generate video content, images, and other media outputs. For the purposes of these Terms, any reference to "Generated Content" includes AI-Generated Output unless specifically stated otherwise.

2.3 Custom Avatar Creation

If you choose to create custom avatars or digital representations using our Services, you must adhere to the following requirements:

  • Provide a minimum of 300 seconds of audio recording for avatar creation
  • Explicitly state: "I grant Flashorts AI permission to use my image, voice, and digital likeness for the platform"
  • Ensure you have the legal right to grant such permissions

3. Changes to Terms

Flashorts AI reserves the right to modify, update, or change these Terms at any time at our sole discretion. We will notify you of any material changes by posting the revised Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

4. Account Registration and Subscriptions

4.1 Account Creation

To access certain features of the Services, you must create an account ("Account") and provide accurate and complete registration information. You are responsible for maintaining the accuracy of your account information and for all activities that occur under your Account. Your Account is non-transferable and may not be assigned to any third party.

4.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your Account credentials. You agree to immediately notify us at support@flashorts.com of any unauthorized use of your Account or any breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

4.3 Account Types

We offer both free accounts with limited functionality and paid subscription plans with enhanced features. The specific features and limitations of each account type are detailed on our pricing page.

5. Access to Services and Content Licensing

5.1 License to Generated Content

Subject to your compliance with these Terms, Flashorts AI grants you a worldwide, non-exclusive, perpetual, royalty-free license to use, reproduce, modify, adapt, publish, distribute, perform, display, and create derivative works from the Generated Content you create using our Services. This license allows you to use your Generated Content for commercial or non-commercial purposes.

5.2 Service Access License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms. This license may be terminated in accordance with Section 13 of these Terms.

5.3 Restrictions

You agree not to:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services
  • Use the Services to build a competitive product or service
  • Use automated tools, bots, or scripts to access the Services beyond your subscription limits
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems

Any violation of these restrictions may result in immediate termination of your Account and forfeiture of any subscription fees paid, without limitation to our other legal remedies.

5.4 Service Modifications

We reserve the right to modify, suspend, or discontinue the Services, or any part thereof, at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

5.5 Intellectual Property

All intellectual property rights in the Services, including copyrights, trademarks, patents, and trade secrets, are owned by Flashorts AI or our licensors. These Terms do not grant you any rights to such intellectual property except for the limited licenses expressly set forth herein.

6. User Content and Acceptable Use

6.1 Your Responsibility

You are solely responsible for all User Content you provide and any Generated Content created using your Account. You represent and warrant that your User Content does not violate our Acceptable Use Policy set forth below. We are not obligated to backup your User Content or Generated Content, and such content may be deleted at any time without notice. You are responsible for maintaining your own backups.

6.2 License to Flashorts AI

By providing User Content or creating Generated Content, you grant Flashorts AI a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, distribute, modify, adapt, and display such content for the purpose of providing, improving, and developing the Services. This license does not apply to enterprise customers who are subject to separate enterprise agreements.

6.3 Acceptable Use Policy

You agree not to use the Services to create, upload, transmit, or distribute any content that:

  • Violates any third-party rights, including intellectual property, privacy, or publicity rights
  • Is unlawful, harassing, abusive, defamatory, libelous, or otherwise objectionable
  • Is harmful to minors or attempts to harm minors in any way
  • Violates any applicable law, regulation, or governmental requirement
  • Contains viruses, malware, or other harmful code
  • Constitutes spam, unsolicited advertising, or unauthorized promotional materials
  • Interferes with or disrupts the Services or networks connected to the Services

6.4 Compliance Responsibility

While we provide features to help you meet compliance obligations, you are ultimately responsible for ensuring that your use of the Services and Generated Content complies with all applicable laws in your jurisdiction. Flashorts AI shall not be liable for any violations of applicable law by you in connection with your use of the Services or Generated Content.

6.5 Enforcement

We reserve the right to review, monitor, and remove any User Content or Generated Content that violates these Terms or our Acceptable Use Policy. We may take appropriate action, including terminating your Account and reporting violations to law enforcement authorities, without prior notice.

6.6 Feedback

If you provide us with any feedback, suggestions, or reviews regarding the Services, you hereby assign to Flashorts AI all rights in such feedback and agree that we may use it for any purpose, including marketing and promotional activities, without compensation to you. Feedback is provided on a non-confidential basis.

7. Third-Party Services and Other Users

7.1 Third-Party Integrations

The Services may integrate with third-party services, including social media platforms, payment processors, and content delivery networks. These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the content, practices, or policies of third-party services.

7.2 Other Users

You acknowledge that we do not control content created by other users. We are not responsible for the accuracy, quality, or suitability of content created by other users. Your interactions with other users are solely between you and such users, and we are not liable for any losses or damages resulting from such interactions.

7.3 Release

You hereby release Flashorts AI, its officers, employees, agents, and affiliates from any and all claims, demands, and damages arising out of or relating to your use of the Services, including interactions with other users or third-party services.

8. AI-Generated Output

8.1 Output Characteristics

AI-Generated Output may not be unique, and other users may generate similar or identical content. The Output may not be eligible for intellectual property protection. We do not guarantee the accuracy, completeness, or suitability of AI-Generated Output for your intended use.

8.2 Prohibited Uses

You may not use the Services or any Generated Content to:

  • Train, develop, or improve machine learning algorithms or AI systems
  • Create content that infringes on the rights of others
  • Generate harmful, defamatory, or illegal content
  • Reverse engineer or attempt to build competitive products

8.3 AI Improvement

You grant Flashorts AI the right to use your AI-Generated Output to improve our AI systems, enhance safety measures, and develop new technologies and features.

8.4 Limitations on Liability

Flashorts AI is not responsible for any errors, inaccuracies, or unintended characteristics in AI-Generated Output that may result from the probabilistic nature of machine learning algorithms. You use AI-Generated Output at your own risk.

8.5 Disclosure Requirements

Where required by applicable law, you must clearly disclose that content was generated using artificial intelligence in a manner that cannot be reasonably misunderstood by viewers.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FLASHORTS AI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT CONTROL OR VET USER CONTENT AND ARE NOT RESPONSIBLE FOR CONTENT CREATED BY USERS OR THIRD PARTIES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless Flashorts AI, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to:

  • Your use of the Services or Generated Content
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your User Content or Generated Content
  • Your use of third-party services
  • Your infringement of any third-party rights

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree not to settle any matter without our prior written consent.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FLASHORTS AI, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $50 (FIFTY US DOLLARS), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION of LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Payments and Cancellations

12.1 Subscription Fees

Paid subscriptions are billed in advance on a monthly or annual basis and are non-refundable for the subscription period. You must provide a valid payment method to maintain your subscription. We will automatically charge your payment method on each renewal date.

12.2 Auto-Renewal and Cancellation

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

12.3 Price Changes

We may change subscription prices at any time. We will notify you of any price changes in advance. Price changes will take effect at the start of your next billing period. Your continued use of the Services after a price change constitutes acceptance of the new price.

12.4 Refunds

Refund requests are considered on a case-by-case basis at our sole discretion. Refunds may only be requested within seven (7) days of purchase or renewal and only if no credits have been used. Credits, whether free or paid, are non-refundable, non-redeemable, and non-transferable. If you purchased through an app store, refunds must be requested through that store's refund policy.

13. Termination

These Terms remain in effect until terminated by either you or Flashorts AI. You may terminate your Account at any time by contacting us at support@flashorts.com. We may terminate or suspend your Account immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Unauthorized use of the Services
  • Fraudulent, illegal, or harmful activity
  • Non-payment of fees

Upon termination, your right to use the Services will immediately cease. We are not obligated to refund any fees paid prior to termination. Provisions that by their nature should survive termination will remain in effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Flashorts AI regarding your use of the Services and supersede all prior agreements and understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Jurisdiction

Subject to the dispute resolution procedures below, you agree to submit to the exclusive jurisdiction of the courts located in Mumbai, India for any disputes arising out of or relating to these Terms or the Services.

15.3 Informal Dispute Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@flashorts.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days of receiving your notice.

15.4 Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in Mumbai, India, in the English language, before a panel of three arbitrators. The arbitral award shall be final and binding on both parties.

You waive your right to a jury trial and agree that disputes will be resolved through arbitration rather than in court, except where prohibited by law.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

17. Force Majeure

Flashorts AI shall not be liable for any failure or delay in performance under these Terms which is due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, acts of government, or failures of third-party services or infrastructure.

18. Contact Information

If you have any questions about these Terms, please contact us:

Flashorts AI

Email: support@flashorts.com

For legal inquiries, please include "Terms and Conditions" in the subject line of your email.

These Terms and Conditions are effective as of November 15, 2025.